Fontos Frissítés!
Kedves Látogatónk!
Amennyiben a 4iG Csoport további pozíciói iránt érdeklődsz, kérlek, látogass el új karrieroldalunkra, amelyet alábbi linken érsz el: https://www.karrier.4iggroup.hu
A Rheinmetall 4iG Digital Services Kft., 4iG Space and Technology Zrt. és a D-Infrastruktúra Kft. állásajánlatait továbbra is ezen az oldalon találod.
Köszönjük a megértésed!
Üdvözlettel,
4IG toborzó csapata
Bezárás
IT Provider Manager
Countryside
IT operation
5-10 years of professional experience
German, English
A Rheinmetall 4iG Digital Services Kft (R4) pozícióinak toborzás – kiválasztását a 4iG Nyrt. végzi.
Join our team at Rheinmetall 4iG Digital Services (R4), a fast-growing international IT services company where innovation, impact, and opportunity come together!
R4 was founded by Rheinmetall, a leading international systems supplier in the defence industry, and 4iG, Hungary’s leading integrated service provider in telecommunications, systems integration, space and defence industry. Besides delivering high-impact IT projects and services to Rheinmetall’s subsidiaries worldwide, 2026 marks an exciting new chapter, as we extend our reach beyond the global Rheinmetall IT organisation and enter the broader market, offering our expertise to external customers as well.
Headquartered in Budapest, we combine the stability of a large international enterprise with the agility of a delivery-focused organisation. Built on strong foundations and guided by clear strategic goals, we are continuously expanding our service portfolio.
Backed by two major industry groups and shaped by an international outlook, we offer an inspiring work environment with challenging assignments, international collaboration, and long-term career opportunities for talented professionals.
In order to achieve our common goals, we count on you
- In this strategic role you’ll be the primary liaison between Rheinmetall’s key IT service providers, ensuring effective collaboration, contract compliance, and continuous service improvement in alignment with business needs. In this role you’ll be working directly with the Senior Vice President of Strategy & Governance
- Take ownership of tracking and analyzing provider performance to guarantee alignment with agreed SLAs and KPIs, driving accountability and ensuring all contractual commitments are delivered to standard (or above)
- Facilitate structured performance review sessions with providers to ensure their service remain aligned with evolving business needs and predefined service expectations
- Work closely with Rheinmetall’s providers to resolve issues efficiently and manage escalations effectively and strengthening long -term partnerships
- Identify opportunities for service enhancement, propose actionable improvements, and collaborate with providers to implement effective, ongoing service optimization initiatives
- Ensure that external service providers are integrated into internal IT operations and service delivery workflows, enabling consistent and uninterrupted performance
- Collaborate closely with service owners and the Service Excellence Manager to proactively address provider-related issues and identify improvement opportunities.
- Participate in IT risk assessments with the service providers
- Collaborate in sourcing and support IT Procurement Manager in contract renewals, (re)negotiations, and terminations
- Participate and drive the further development and implementation of a Provider Management Framework
What you will need for successful work
- Bachelor's degree in Information Technology, Computer Science, Business Administration, Law or a related field.
- Experience in steering of external providers at a multinational company in the field of IT.
- Strong understanding of IT outsourcing and multi-provider environments.
- Deep understanding and proven knowledge in IT contract management.
- Experience with SLA definition, monitoring, and reporting.
- Knowledge of IT service delivery and governance.
- Familiarity with compliance and risk aspects in provider management.
- Ability to drive accountability and performance in external relationships.
- Strong communication, presentation, and interpersonal skills, with the ability to influence and negotiate effectively at all levels.
- Good proficiency in English and in German
What we offer
- Take over an important and challenging role with high visibility
- Become part of the unique growth stories of Rheinmetall and 4iG, which offer outstanding development and career opportunities
- Gain insight into the defense and automotive industry
- Make use of the broad network with over 40.000 great colleagues at Rheinmetall and 4iG worldwide
- Benefit from various professional trainings and events
- Enjoy our international and flexible work environment with an official office in Budapest but up to 90% mobile work
What we are happy about
- Experience in defense / manufacturing company